These are challenging times for consumers. Inflation, product shortages, economic and political uncertainty are a fact of life in many global markets. In this report, learn how brands are meeting these challenges head on. It covers key topics including:

This is an opportunity for support leaders worldwide to show organizations how high-quality customer experiences can positively impact the bottom line. This is when the notion of value driven customer service is set to become a reality.

Post-pandemic recovery in the UK’s hospitality industry is in full swing, but there are still significant challenges ahead. Rising inflation, staffing shortages and evolving customer expectations are just some of the issues bars, clubs and venues are navigating.