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ITSM Ask the Expert: Freshservice vs ServiceNow

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What's best for you.


Do you need a solution that is cost-effective and easy to use, yet delivers the value you require? Is ROI a primary driver in your ITSM decision making process? Do you suspect that you’re overpaying for your ITSM solution?


If any of these apply to you and you want to take back control of your ITSM then make sure you sign up now.


Remember, that by joining live you’ll be able to get your own specific questions answered while also hearing the thoughts from the best in the business about how to:

  • Provide a smart decision framework and share their expertise on how innovative I&O leaders should go about selecting an ITSM tool that releases strategic value and unlocks your full potential within current and future needs.


  • Go deep on the differences between ServiceNow’s ITSM tool and Freshworks’ flagship ITSM solution, Freshservice, which was named a Challenger in the Gartner 2022 Magic Quadrant for ITSM Platforms.


  • See how a right-sized service management solution can help you redefine the art of the possible of service desk efficiency and accomplish greater ROI.

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