Real-time user feedback is crucial for driving growth as it directly impacts user retention, brand equity, churn, and revenue by influencing product quality and positive user experiences, ultimately leading to business success and outperforming competitors. By effectively leveraging actionable insights from user feedback, companies can guide their product, engineering, customer experience, and support teams to overcome challenges and deliver delightful experiences at scale across various channels and platforms.

This IDC Info Snapshot focuses on key drivers and challenges in the food and beverage (F&B) supply chain in the Pacific region. The F&B industry in Australia faces internal cost rises, increased competition, demand variability, and regulatory requirements. To address these challenges, an integrated approach is needed, including investment in automation and integration.

Im Jahr 2023 wird die Lebensmittel- und Getränkeindustrie voraussichtlich eine zunehmende Automatisierung, KI/ML-Nutzung, agile Lieferketten, Lebensmittelinnovationen und wachsende Verbraucheranforderungen nach Transparenz und Nachhaltigkeit erleben. Um sich an veränderte Verbraucherpräferenzen anzupassen, werden Unternehmen neue Wege für Produktentwicklung, Beschaffung und Technologieeinführung erkunden. Cloudbasierte Lösungen werden eine entscheidende Rolle dabei spielen, Unternehmen in die Lage zu versetzen, ihre Abläufe zu skalieren und gleichzeitig Herausforderungen im Zusammenhang mit der Instabilität der Lieferkette und dem Klimawandel zu bewältigen.

En 2023, l'industrie alimentaire et des boissons devrait connaître une automatisation accrue, l'utilisation de l'IA/ML, des chaînes d'approvisionnement agiles, l'innovation alimentaire et les demandes croissantes des consommateurs en matière de transparence et de durabilité. Pour s'adapter à l'évolution des préférences des consommateurs, les entreprises exploreront de nouvelles voies pour le développement de produits, l'approvisionnement et l'adoption de technologies. Les solutions basées sur le cloud joueront un rôle crucial en permettant aux organisations d'étendre leurs opérations tout en relevant les défis liés à l'instabilité de la chaîne d'approvisionnement et au changement climatique.

Infor CloudSuite™ is a cloud-based solution that provides dairy businesses with real-time visibility of raw milk supply, faster recall management, and compliance with food safety regulations. It includes capabilities to manage the dairy lifecycle, boost operational excellence, and facilitate profitable growth. The solution offers advanced scheduling, accurate planning of protein and fat contents, and catch weight and dehydration of cheese for accurate billing and costing. It also helps maximize yield by utilizing by-products from milk processing, minimize waste through shelf-life, expire and aging management, and implement grower contracts and settlements based on received quality.

Many companies are looking for opportunities to better align goals to business impact. If your team is measuring impact by how quickly you create new products, and not the value you bring to the business, it’s time to revisit your North Star metric. The North Star is one key metric that quantifies the business impact of your product team. When well-defined, it does the following:

The report discusses the impact lower generations have on the future of customer experience and employee experience on businesses. New academic research sheds light on the attitudes, preferences, and priorities for the two largest segments of the global labor force.

The report explores the key challenges music rights users (e.g., broadcasters, TV networks, film studios, gaming companies) face with music clearance and licensing and how to overcome these with the right solutions in place.

Read this article to learn how: